Artificial Intelligence needs to be applied with skill and compassion

On Feb 14th 2026, here is a message of Compassion.

We have heard of this, AI needs to be applied with skill and compassion. It sounds right; perhaps you are nodding in agreement at this idea.

AI is part of the software industry. And the software industry has always worked in 3 areas for Industry and the economy –

  1. The Firm needs to Sell more
  2. Improve communication within and outside firms and
  3. Improve productivity & speed, and lower costs.

With AI all I will say is that all these 3 will accelerate and happen faster. The experts, creators and AI product development teams know much more than me of how this will happen.

From the perspectives of AI users, it needs to be applied with skill and compassion.

Skill

The skill part we already are aware. There’s a lot of skilling involved.

We have to understand the tools, ready products and services available for B2C and B2B situations, latest versions, free v/s paid. Use cases, Use cases in my industry, working with AI on my processes, etc. Prompt engineering. AI Training.

This is required across industries, but perhaps focused on the office worker everywhere.

Compassion

The part that I feel we haven’t given enough thought to is – AI with compassion.

Where is the compassion in AI implementation? Are there any guardrails for AI products or services? Anything that developers, implementers and CEOs should not do? Nothing, as far as I know, as long as you do everything legal. (I have heard of the EU AI Act, with 7 Prohibited AI Practices. I don’t think it takes forward ‘compassion’ much.)

I suggest a guardrail for AI developers, implementers and all managers.

AI should not cause job losses.

This rule encompasses compassion. The enemy is not the office worker whose job has to be ruthlessly cut. The enemy is productivity. Let’s do everything faster and better.

Let whoever is working and in jobs or business do everything faster and better. New companies can hire new employees. But at least, current employees should not lose jobs due to AI. Anywhere. Enterprises should not try to cut staff, or attack their vendors. Consulting companies should not do layoffs of their employees due to AI. Project managers need to maintain or grow teams. The future of office workers should not be in question.  

There has been no such rule in the past. However we are already in new territory with AI. We have to make new rules along the way to ensure AI is beneficial.

How is this rule to be implemented? Every CEO and manager implementing  AI in his firm should note his office staff numbers, and not cut. Neither his own nor his vendors. Govt. staff should not be cut. Software jobs should not be cut.

If we enter this new AI territory with compassion, the technology does not turn against our own people. It turns into a very useful tool of productivity.

The objective of AI now becomes, how do we use it to do the same work faster and better. Make the firm earn better revenues and more profits. Better quality of data. Better programming. Generate more creative content using AI tools. For government, improve compliance, coverage and benefits implementation. Let people do the same work in less time. And every worker and industry should benefit from the gains.

I’m not sure how this can be really implemented. I invite comments and thoughts by stakeholders. But it should.

Can we actually do ourselves a favour and be Compassionate as we roll out AI?

Warm regards,

Punit Jain, JainMatrix Investments

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